Half Halt AI
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Terms of Service

Last updated: 7 March 2026

1. About These Terms

These terms govern your use of the Half Halt AI mobile application and website (the "Service"), operated by Half Halt AI ("we", "us", "our"). By using the Service, you agree to these terms.

2. The Service

Half Halt AI is an AI-powered equestrian coaching tool. You upload videos of your riding, and our AI analyses them to provide scores and coaching feedback. The Service is intended for educational and training purposes only.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account and for all activity under it. You must be at least 16 years old to create an account. If you are under 18, you must have parental or guardian consent.

4. Credits & Subscriptions

  • The Service uses a credit-based system. Video analysis consumes credits based on video duration (~30 credits per minute).
  • Free accounts receive 200 credits on sign-up.
  • Paid subscriptions provide monthly credits that roll over for up to 3 months.
  • One-off credit top-ups are also available.
  • Credits have no cash value and cannot be transferred or refunded except as required by law.

5. Payments

Payments are processed by our payment partner, Paddle.com Market Ltd ("Paddle"), who acts as the Merchant of Record for all purchases. Paddle handles billing, VAT, and refund processing. By purchasing a subscription or credits, you also agree to Paddle's terms of service.

Subscriptions renew automatically each month. You can cancel at any time through the app, and your subscription will remain active until the end of the current billing period.

6. Your Content

You retain ownership of videos you upload. By uploading a video, you grant us a limited licence to process it for the purpose of providing the Service. Videos are stored temporarily and automatically deleted after 90 days.

You must not upload content that is illegal, harmful, or infringes on the rights of others.

7. AI Scoring Disclaimer

Scores and coaching feedback are generated by artificial intelligence and are provided for educational and training purposes only. They are not a substitute for professional instruction, veterinary advice, or official competition judging. AI analysis may contain errors or inaccuracies. We do not guarantee the accuracy of any scores or recommendations.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer, copy, or redistribute the Service
  • Upload content depicting animal cruelty or abuse
  • Share your account credentials with others
  • Use automated tools to access the Service

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid us in the 12 months preceding the claim.

10. Changes to These Terms

We may update these terms from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Termination

We may suspend or terminate your account if you breach these terms. You may delete your account at any time by contacting us.

12. Governing Law

These terms are governed by the laws of the Isle of Man. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.

13. Contact

If you have any questions about these terms, contact us at hello@halfhalt.ai.

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